Above all, it was ELIZA’s ability to pass the Turing Test, a test to determine intelligence based on how well it could impersonate human behavior, that made her particularly popular. ELIZA was succeeded by PARRY in 1972 – a more advanced version which bore the nickname, ‘ELIZA with an Attitude’. From thereon, the bots only kept getting bolder, better, and well, smaller in size.

Today, chatbots are even taking on a number of human skills. We have chatbots for customer services which means the next time someone inquires about when their purchase will be delivered, it could be a chatbot answering their query.

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